Powersellers Blog

One of the great features of eBay is being able to purchase products with the “buy it now” feature from Powerseller stores. But, what happens after the product is purchased? Many powersellers have learned the secret to a successful eBay business is their customer service and their follow up service.

Make certain to ship the product immediately when the payment has cleared. Send a message through eBay letting the buyer know the product has shipped and thank them.

When you receive feedback, make sure to follow up with a response. Positive feedback can simply be a thank you for your business follow up or response comment. This is a great way to build a good reputation on eBay and have a very profitable powerseller status or reach your goal to become a powerseller.

Kathy Dove wrote this on May 20th, 2008 and filed it under eBay, eBay Stores |