I’ve been selling online for more than a year now and I must say that business is doing well. PayPal is one of my accepted mode of payments. But it is just soo annoying that PayPal now won’t let you change your Shipping Destination to a country other than your registered PayPal address. Doesn’t this defeat the purpose of using PayPal as a global currency?
I found this out when I sold one of my items through eBay and the buyer told me that she wanted to have the items shipped to USA, but she can’t change the shipping country in her PayPal account since she has a Hong Kong-based PayPal. I decided to check it out myself. Using my Philippine-based PayPal, I was surprised to see that I can’t change the shipping country to USA. It tells me that I’m not allowed to have my items shipped to USA! It’s a definite setback for PayPal. A lot of Filipinos buy tons of stuff online and have it shipped to their relatives living in USA. So it should not be a problem. Furthermore, it cuts off the seller from more potential buyers.
I tried to use my Philippine-based PayPal in drugstore.com, but it told me that the website does not ship to that country. They definitely lost 1 customer and a $300 order because I was not going to have it shipped to the Philippines..It was supposed to ship out to Los Angeles, California.
I wish they’d just go back to their old policy. Because I used to be able to change the shipping country to USA. It could save me dozens of email exchange with the buyer trying to explain, plus I don’t lose any international buyer at all!